Shipping policy
Please ensure the information is complete and correct, so we can deliver your goods
How can enjoy free shipping policy?
Free shipping on orders over USD$69. Both shipping costs and shipping method should be subject to what is stated on Payment Page, and this may vary for different delivery destinations
How soon will I receive my package after my order placed?
There are two key factors that will decide when you will receive your package.
1. Item Processing Time: The processing time is the time it takes for the seller to prepare the item(s) for shipment. There are different processing times for different items depending on product category and volume. Usually it is around 5 to 10 working days to process.
2. Shipping Method: Delivery time varies with shipping method. Time in transit varies depending on where you're located and where your package is coming from. You can also check the follow form for more detail about the delivery time:
| Countries/Regions | Standard Shipping (business day) |
| United States | 8 - 12 days |
| Canada | 10- 15 days |
| Australian | 10- 15 days |
| Mexico | 12-17 days |
| United Kingdom | 9 - 12 days |
| Poland | 12 -18 days |
| France | 9 - 12 days |
| Germany | 9 - 12 days |
| Italy | 9 - 12 days |
| Spain | 9- 15 days |
| Austria | 10 - 15 days |
| New Zealand | 10 - 15 days |
| Hong Kong SAR | 3 - 5 days |
| Taiwan | 10 - 15 days |
| Malaysia | 6 - 8 days |
| Singapore | 5 - 8 days |
| South Korea | 7-15 days |
| United Arab Emirates | 8 -15 days |
| Saudi Arabia | 8 -15 days |
| Brazil | 13-18 days |
| Netherlands | 10 - 18 days |
| Portugal | 10 - 15 days |
| Sweden | 13-20 days |
| Belgium | 13-20 days |
| Finland | 13-20 days |
| Greece | 13-20 days |
| Denmark | 13-20 days |
| Luxembourg | 13-20 days |
| Hungary | 13-20 days |
| Czech Republic | 13-20 days |
| Estonia | 13-20 days |
| Latvia | 10 -15 days |
| Slovakia | 10 -15 days |
| Slovenia | 10 -15 days |
| Republic of Lithuania | 10 -15 days |
| Vietnam | 10-18 days |
| Thailand | 6 - 12 days |
| Indonesia | 7 - 10 days |
| Philippines | 6 - 12 days |
| Japan | 5 - 10 days |
| Israel | 30-35 days |
|
Colombia Check Special notice |
20-30 days |
| South Africa | 25-30 days |
| Kuwait | 18-23 days |
| Qatar | 18-23 days |
| Switzerland | 20-30 days |
| Norway | 20-30 days |
| Ireland | 20-30 days |
| Bulgaria | 20-30 days |
| Croatia | 20-30 days |
| Romania | 20-30 days |
| Kazakhstan | 20-30 days |
Special notice
The Colombian delivery is the Colombian post office. According to the notice of the post office, the trajectory is not shown of the package after the package enters Colombia. Need to call the Columbia Post Office to check the relevant track, the phone number is (+57) (601) 472 2000
Please note:
Since it is international shipment, some Countries have tariff requirements ,parcels may be inspected after arriving at the local customs, and customs duties may be incurred. Therefore, buyers need to pay attention to the notice sent by the local customs. The customs duties are charged by the local customs, the seller has no right to charge any customs duties from the buyer.
If the parcels cannot be delivered successfully because the buyer has not paid the customs duties, the seller will not bear any responsibility, and we will not accept any refund request.
Questions about the Terms of Service should be sent to us at .
Email: service@clozora.com
Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of a product.
Orders less than $69 will be charged a $9.99 shipping fee.